Refund Policy

This Refund Policy applies to paid subscriptions of Saasy Accountant, operated by About After Publishing & Productions. Payments are processed by Paddle.com as Merchant of Record, and refunds are handled under Paddle's Refund Policy in addition to this page. Where the two conflict, the more specific terms below apply to the extent permitted.

Digital services only

Saasy Accountant sells digital subscription services only. We do not sell, ship, or deliver physical products, and no part of this policy — or of Paddle's checkout terms that reference physical goods, shipping, or returns of goods — applies to any physical product. Statutory rights that apply specifically to the return of physical goods are therefore not relevant to purchases made through the Service.

14-day money-back guarantee (initial purchase only)

We offer a 14-day money-back guarantee on your initial purchase only. If you're not satisfied with your first purchase, you can request a refund within 14 days of your first order date, subject to the deductions below. This guarantee does not apply to renewal charges or to any purchase made after the initial 14-day window has closed.

Renewals are non-refundable

Subscription renewals (monthly or annual) are non-refundable. Cancellation stops future billing only; it does not refund the current paid period, and we do not provide pro-rata or partial refunds for unused time within a paid period. You can cancel at any time — you keep Pro access until the end of the period you've already paid for.

AI usage costs are non-refundable

Pro includes AI-powered features (budget planner, overlap detection, cancellation drafting) that incur real, non-recoverable per-use costs for us. When you request a refund, we may deduct the cost of AI usage already consumed on your account from the refunded amount. Where AI usage has been substantial, the purchase may be partially or wholly non-refundable.

Refunds are at our discretion; abuse

All refund requests are at our sole discretion. We may refuse a refund where we reasonably detect abuse — for example repeated refund requests, violation of our Terms & Conditions, or chargeback fraud. Nothing in this policy limits any non-waivable rights you have under applicable law, including Israeli consumer protection law where it applies.

How to request a refund

• Visit paddle.net and look up your purchase to request a refund, or
• email us at support@saas-sprout-40.lovable.app with the email address used at checkout and your order details.

Approved refunds are issued by Paddle to the original payment method. Processing times depend on your bank or card issuer.

Cancellation vs. refund

Cancelling stops future billing but does not by itself trigger a refund of the current period. Use the steps above if you also want a refund within the 14-day initial-purchase window.

Contact

About After Publishing & Productions
Email: support@saas-sprout-40.lovable.app